How to pay my rates
Pay your rates by Direct Debit. Download a direct debit mandate (PDF)
Pay your rates online.
Make payments via the Internet, using your debit or credit card. Online Payments Portal . The payment is made via the Council's Online Payments service which is managed by E-pay Capita, on an external website, on behalf of the Council. There is no additional fee for paying via the internet.
Pay your rates by debit or credit card over the phone. Payments by debit or credit card can be made by tel 01595 744626 or 01595 744627 or 744564 during office hours. If phoning, please ensure you have all your card details, together with the reference number and amount of the bill you are paying.
Pay your rates by post or in person. To the Head of Finance, Shetland Islands Council, Office Headquarters, 8 North Ness Business Park, Lerwick, Shetland, ZE1 0LZ. Your payment must be by cheque or postal order, crossed and made payable to Shetland Islands Council. A receipt will not be given unless requested.