Schools Complaints Procedure
Stage one is considered as Frontline Resolution and Stage 2 will be considered as Investigation. Children's Services are currently in the process of updating their complaints procedure so in the meantime please refer to the corporate leaflet above.
If you are still dissatisfied, please contact the Children's Services at Hayfield House and ask to speak to the appropriate Quality Improvement Officer for your Child's School.
Tel: 01595 744000