Environmental Health Performance
Environmental Health Performance data shows that the department is still dealing with increased customer demand. The main areas are as follows:
- Health Certificates for food export.
- Planning Consultations for small wind turbines and other renewables some of which take a great deal of officer time.
- Abandoned vehicles – there has been a threefold increase since 2012 which is a result of changes in disposal routes and organisations.
- Increase in overall number of food premises registered and requiring risk rating.
- Animal Welfare Complaints and follow up action.
In 2014/2015 the number of vessels in Shetland to accommodate workers rose to 6 – each of these vessels needed input from the department in a number of areas including Food Safety, Port Health, Public Health, Alcohol Licensing etc.
The staffing in the department is still not up to full strength. There is a national shortage of Environmental Health Professionals and an ageing workforce.
Workforce planning has identified gaps that will contribute to increasing the staff numbers by one and creating a pathway for staff to progress via professional training up to EHO status. This will reduce capacity in the short term (during training and study) but will allow for the overall increase in staff competency and capacity for the future of the service.
Accommodation vessels in Shetland peaked at 8 (now reduced to 1).
Staff launched Dog fouling awareness and a Facebook page for major events such as dog fouling and bonfires.
Staff also participated in a Scotland wide operation targeting food fraud.
Once again fly tipping was a problem in a couple of areas with regard to Bonfires.
Improvement Plans & Targets
Scrutiny Body & Assessments
Shetland Islands Council Environmental Health and Trading Standards Service have recently become members of the Association of Public Service Excellence. APSE performance networks allow us to compare our services more accurately against others in the same field of work. Allowing major differences between Council services to be more accurately reflected.
Reports can be found here:
- SoCHEHO (Society of Chief Environmental Health Officers)
Shetland Islands Council Environmental Health Service are members of their Benchmarking Club.
Single Outcome Agreement
Whilst Environmental Health has no direct responsibility for specific indicators of the SOA we contribute directly to SOA 1 'Shetland has sustainable economic growth with good employment opportunities vie the indicators 3, 4 and 7.
Indicator 3 to 'Increase business startups', Indicator 4 to 'Increase exports of Shetland Based Companies' and Indicator 7 to 'Increase economic participation' are supported via some fo the following measures:
Indicator 4 is supported by providing a swift and efficient service in relation to export certification for non-EU exports to many countries including China.
Indicators 3 and 7 are supported by the service undertaking to support businesses, food in particular, to meet and exceed their statutory requirements.
The service provides considerable advice to new business startups. In 2013/2014 there were 52 new food businesses. The service also provides free advice on Health and Safety for businesses on request.
In addition the service contributes to Local Indicators 'supporting communities' through work with the Community Mediation and other tools run by the Citizens Advice Bureau and partners. The service also manages grants via Hjaltland Housing Association for adaptations to enable vulnerable and non-able persons to stay in their own homes. We also work to protect our natural environment through education and advice to reduce littering, fly tipping and dog fouling.