08 March 2017
Shetland targeted by bank scammers
“Shetland certainly appears to be being targeted,” says David Marsh, Shetland Islands Council’s Trading Standards Team Leader, speaking about the scam banking telephone calls that continue to defraud Shetlanders of thousands of pounds.
“We have been talking with other trading standards teams throughout Scotland, and it would appear that no other area has been experiencing what we have seen here. The difference with this particular scam is that the callers are so sincere in making you believe that they really are from your bank that people are simply not on their guard at all – it is that convincing.”
The scammers are quite creative, and know that warnings are going out from trading standards and the police - and they are even using those warnings to reassure people that they genuinely are calling from the bank, that they are aware of the problem, and that their phone call is to make sure your money is safe.
It is not just current accounts that have been affected – there are also reports of money being taken from savings such as ISAs.
These scammers are using number spoofing, which means that they make their number appear on your caller display (or when you dial 1471) to be the same as the phone number for your bank printed on the back of your bank card.
Trading Standards advise: “If someone calls claiming to be from your bank, hang up. Ensure that your telephone line is clear by calling a family member or friend, or your own mobile phone. Once you know that the line is clear, call the number on the back of your card – your bank will be happy to talk to you.”