Shetland Library Equipment Lending

Customer Agreement

The Shetland Library provides an equipment lending services for adult Shetland Library members. This includes laptops, Chromebooks, tablets and other audio-visual equipment.

To borrow any equipment you must be:

  • A library member
  • 16 years old or over
  • A Shetland resident (visitors may borrow devices but cannot remove them from the library)

Library staff retain the right to refuse to lend equipment to borrowers with a history of not returning items, or who are blocked or suspended from using the service. 

You are agreeing to the Library Acceptable Use Policy (overleaf) by default. Please read this before borrowing any library equipment. The acceptable use policy can also be accessed via our website: https://www.shetland.gov.uk/libraries/using-library

You are responsible for returning that equipment in a clean and undamaged condition, and on time.  

You may be charged for loss or damage to equipment. This may be up to the full replacement cost of the equipment.

Customer agreement:

I agree to return the equipment below on time, complete and undamaged.

I am aware that I am liable for any loss or damage to the equipment while on loan to me.

Print name: ______________________________

Signature:   ______________________________

Staff to complete:  
Borrower name: Borrower barcode:
Equipment type:  Item barcode: 
Date of loan:  Return date: 

Staff: please photocopy form once signed.  The copy to be given to customer and the original to be retained in the equipment lending file.

Shetland Library laptops and mobile devices 

Acceptable Use Advice for Customers 

The Shetland Library provides computer equipment, audio-visual equipment and networking facilities to library members and the general public with few restrictions.  The service is free to use, other than for printouts and the purchase of portable storage media. 

Please use our services responsibly and respect the needs of other users. 

Borrowers of library laptops, audio-visual equipment and mobile devices:

  • Are required to be members of the library and must keep staff informed of any changes to contact details.
  • Are responsible for returning that device in a clean and undamaged condition, and on time.  Loss or damage may be charged for, up to the full replacment cost of the equipment.
  • Must sign an additional 'Customer agreement' before removing any piece of equipment from library premises.
  • Are responsible for deleting and personal information before returning the device to the library.
  • Must recognise that serious breaches of the agreement below might lead to action by outside authorities, such as police.

Library laptops, audio-visual equipment and mobile devices may not be used for any of the following: 

  1. To access obsence, indecent or illegal material
  2. The creation or transmission of any offensive, obscene or indecent images, data or other material;
  3. The creation or transmission of defamotory material;
  4. The creation or transmission of material such that this infringes the copyright of another person;
  5. Deliberate unauthorised access to restricted systems or services
  6. Deliberate activities with any of the following characteristics:
  • misuse of the library equipment, such as the introduction of "viruses";
  • downloading, copying or using unlicensed software and/or copyrighted material

Please be aware that Shetland Library cannot be held responsibility for the accuracy of information accessed via library equipment, nor for its content, even though some material may cause offence. 

While security measures and safety procedures are integral to the provision of the library public computer service, Shetland Library cannot be held responsible for the security and integrity of user data and/or user accounts accessed on library equipment. 

Devices will be cleared of personal information by library between users. However, it is the borrower’s responsibility to take all reasonable measures to remove any personal information, logins and passwords before returning the device to the library. 

By borrowing library equipment you are agreeing to the statements listed above.

Version 1.2 – Adopted November 2024