Support at Home
Our Support at Home service offers compassionate, person centred care, that enables individuals to live independently and with dignity in their own homes.
Support at Home Central
Support at Home Central offers 24 hour care to individuals living in their own homes across central Shetland, promoting people to get the most of life, focusing on re-ablement and promoting independence, and supporting them to achieve their wishes and aspirations. This includes personal care, support and practical assistance, domestic home care, shopping support, and meals on wheels. The service also has a Sparkly Squad dedicated to thorough domestic support, including decluttering and deep cleaning.
Support at Home Central operates from Annsbrae House with a locality model in Scalloway, and provides support to individuals in their own homes across central Shetland; Lerwick, Bressay, Gulberwick, Scalloway, Burra and Tingwall.
Support at Home outside the central area (Shetland)
The Support at Home Shetland service is extended across Shetland, operating and co-ordinating from a number of care centres across Shetland.
Activities
The service supports individuals to keep connected to their community by creating opportunities for community integration and involvement.
The Activity Time initiative has allowed staff to support individuals to pursue their own choice of activities. Examples of this include; attending church meetings, visiting old homes where they grew up, seeing their old communities, meeting family and friends, attending activities in the community and keeping up hobbies.
In partnership with Cycling UK, Support @ Home Central have acquired a number of adaptive bikes that are being used to enhance the lives of those they support, including supporting service users to access health appointments and carry out their weekly shop, promoting Care About Physical Activity (CAPA) and increasing social engagement.
Key workers and care plans
Each individual using the service will be allocated a key worker whose role is to be the main point of contact for the individual and their family. The key worker will also be involved in creating and updating a care plan for the individual, which include documents such as a daily support plan and risk assessments and will include as much information as possible about the individual’s likes, dislikes and life history. Family involvement is very much encouraged in the creation of care plans in order for the service to learn as much as possible about the individual using the service.
Cost
You can find out the charges on our 'Paying for Care' pages
Personal care for assessed individuals over 65 is free.